{"id":9817,"date":"2023-07-10T15:23:29","date_gmt":"2023-07-10T13:23:29","guid":{"rendered":"https:\/\/bioma.com\/politique-de-retour-et-dexpedition\/"},"modified":"2023-08-25T15:53:28","modified_gmt":"2023-08-25T13:53:28","slug":"politique-de-retour-et-dexpedition","status":"publish","type":"page","link":"https:\/\/bioma.com\/fr\/politique-de-retour-et-dexpedition\/","title":{"rendered":"Politique de retour et d\u2019exp\u00e9dition"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9817\" class=\"elementor elementor-9817 elementor-39\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2fc8c8fe elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2fc8c8fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b8be186\" data-id=\"1b8be186\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c338d5 elementor-widget elementor-widget-heading\" data-id=\"8c338d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour et d\u2019exp\u00e9dition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ced797d elementor-widget elementor-widget-text-editor\" data-id=\"4ced797d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>Vue d\u2019ensemble<\/p>\n<p><\/p>\n<p>Notre politique de remboursement et de retour dure 7 jours ouvrable. Si 7 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change.<\/p>\n<p><\/p>\n<p>Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l\u2019avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d\u2019origine.<\/p>\n<p><\/p>\n<p>Pour compl\u00e9ter votre retour, nous avons besoin d\u2019un re\u00e7u ou d\u2019une preuve d\u2019achat.<\/p>\n<p><\/p>\n<h4>Remboursements<\/h4>\n<p><\/p>\n<p>Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un courriel pour vous informer que nous avons re\u00e7u votre article retourn\u00e9. Nous vous informerons \u00e9galement de l\u2019approbation ou du rejet de votre remboursement.<\/p>\n<p><\/p>\n<p>Si votre remboursement est approuv\u00e9, il sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre mode de paiement initial, dans un d\u00e9lai de 10 jours.<\/p>\n<p><\/p>\n<h4>Remboursements tardifs ou manquants<\/h4>\n<p><\/p>\n<p>Si vous n\u2019avez pas encore re\u00e7u de remboursement, v\u00e9rifiez d\u2019abord \u00e0 nouveau votre compte bancaire.<\/p>\n<p><\/p>\n<p>Contactez ensuite la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit. Il peut s\u2019\u00e9couler un certain temps avant que votre remboursement ne soit officiellement comptabilis\u00e9. Contactez ensuite votre banque. Il y a souvent un d\u00e9lai de traitement avant que le remboursement soit comptabilis\u00e9.<\/p>\n<p><\/p>\n<p>Si vous avez effectu\u00e9 toutes ces d\u00e9marches et que vous n\u2019avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 l\u2019adresse <a href=\"mailto:home@bioma.com\">home@bioma.com<\/a>.<\/p>\n<h4 style=\"font-style: normal;\">\u00c9changes<\/h4>\n<p><\/p>\n<p>Nous rempla\u00e7ons les articles que s\u2019ils sont d\u00e9fectueux. Si vous souhaitez l\u2019\u00e9changer contre le m\u00eame article, envoyez-nous un courriel \u00e0 <a href=\"mailto:home@bioma.com\">home@bioma.com<\/a> et envoyez votre article \u00e0 :<\/p>\n<p><\/p>\n<p>Bioma SA Via Luserte Sud 8<br>CH-6572 Quartino<br>Suisse.<\/p>\n<h4>Exp\u00e9dition des retours<\/h4>\n<p><\/p>\n<p>Pour retourner votre produit, vous devez envoyer votre produit par courrier \u00e0 :<\/p>\n<p><\/p>\n<p>Bioma SA Via Luserte Sud 8<br>CH-6572 Quartino<br>Suisse.<\/p>\n<p><\/p>\n<p>Le d\u00e9lai d\u2019acheminement de votre produit \u00e9chang\u00e9 peut varier en fonction de votre lieu de r\u00e9sidence.<\/p>\n<p><\/p>\n<h4>Vous avez besoin d\u2019aide ?<\/h4>\n<p><\/p>\n<p>Contactez-nous \u00e0 l\u2019adresse <a href=\"mailto:home@bioma.com\">home@bioma.com<\/a> pour toute question relative aux remboursements et aux retours.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour et d\u2019exp\u00e9dition Vue d\u2019ensemble Notre politique de remboursement et de retour dure 7 jours ouvrable. Si 7 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change. Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9817","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour et d\u2019exp\u00e9dition - Bioma SA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bioma.com\/fr\/politique-de-retour-et-dexpedition\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour et d\u2019exp\u00e9dition - Bioma SA\" \/>\n<meta property=\"og:description\" content=\"Politique de retour et d\u2019exp\u00e9dition Vue d\u2019ensemble Notre politique de remboursement et de retour dure 7 jours ouvrable. 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