


Kopros® has been approved as one of the 1000 effective solutions to protect the environment by the Solar Impulse Foundation, a foundation launched by the explorer Bertrand Piccard following the success of the first solar flight around the world.
Bioma is a Swiss company with more than 30 years of experience, founded by Elio Bortoli, dedicated to research, production and marketing of products that promote bioremediation (sustainable treatment approach minimizing environmental impact). Nature healed by nature. All our solutions are made in Switzerland.
Bioma products aim to restore the biological processes of nature by studying the living world at a microscopic scale. In this way, we contribute to solving food, health and environmental problems through microbiology.
Our experience has shown us that preservation of the environment is completely compatible with economic sustainability, and even profitable. We are driven by our will to ensure the continuous improvement of our products and processes, as our priority is to fulfill the specific needs of our interlocutors.
A process that uses naturally occurring microorganisms to treat polluted water, air and soils for regaining their original condition
Bioremediation is a set of techniques aiming to increase biodegradation or biotransformation through the inoculation of specific microorganisms (bioaugmentation) or the stimulation of indigenous microbial communities (biostimulation) by supplying them nutrients and adjusting environmental conditions (redox potential, humidity). The end goal is to fight against all forms of pollution.
The effectiveness of our products is guaranteed by an exclusive and patented process named Geolife® Technology. This special technique for extraction and stabilization of organic compounds enables the activation of our products and makes them unique, easy to use and safe for humans, animals and the environment. Furthermore, our products optimize all biological processes, promote the growth of native microbiology and restore the optimal balance of biomass systems in which they are used.
For example, in agriculture Geolife® Technology optimizes the transformation of organic and inorganic matter and improves the quality and yield of crops (Ampelos®, Kipos®, Sporos®,…). In livestock farming, it facilitates bioactivation of manure, reduces highly harmful ammonia emissions and improves productivity (Kopros®) …
Kopros® has been approved as one of the 1000 effective solutions to protect the environment by the Solar Impulse Foundation, a foundation launched by the explorer Bertrand Piccard following the success of the first solar flight around the world.
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Notre politique de remboursement et de retour dure 7 jours ouvrable. Si 7 jours se sont écoulés depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un échange.
Pour pouvoir être retourné, votre article doit être inutilisé et dans le même état que celui dans lequel vous l’avez reçu. Il doit également être dans son emballage d’origine.
Pour compléter votre retour, nous avons besoin d’un reçu ou d’une preuve d’achat.
Une fois votre retour reçu et inspecté, nous vous enverrons un courriel pour vous informer que nous avons reçu votre article retourné. Nous vous informerons également de l’approbation ou du rejet de votre remboursement.
Si votre remboursement est approuvé, il sera traité et un crédit sera automatiquement appliqué à votre carte de crédit ou à votre mode de paiement initial, dans un délai de 10 jours.
Si vous n’avez pas encore reçu de remboursement, vérifiez d’abord à nouveau votre compte bancaire.
Contactez ensuite la société émettrice de votre carte de crédit. Il peut s’écouler un certain temps avant que votre remboursement ne soit officiellement comptabilisé.
Contactez ensuite votre banque. Il y a souvent un délai de traitement avant que le remboursement soit comptabilisé.
Si vous avez effectué toutes ces démarches et que vous n’avez toujours pas reçu votre remboursement, veuillez nous contacter à l’adresse home@bioma.com.
Nous remplaçons les articles que s’ils sont défectueux. Si vous souhaitez l’échanger contre le même article, envoyez-nous un courriel à home@bioma.com et envoyez votre article à :
Bioma SA
Via Luserte Sud 8
CH-6572 Quartino
Suisse.
Pour retourner votre produit, vous devez envoyer votre produit par courrier à :
Bioma SA
Via Luserte Sud 8
CH-6572 Quartino
Suisse.
Le délai d’acheminement de votre produit échangé peut varier en fonction de votre lieu de résidence.
Contactez-nous à l’adresse home@bioma.com pour toute question relative aux remboursements et aux retours.
La nostra politica di rimborso e reso ha una durata di 7 giorni lavorativi. Se sono trascorsi 7 giorni dalla data dell’acquisto, non possiamo offrire un rimborso completo o uno scambio.
Per essere idoneo per la restituzione, il prodotto deve essere inutilizzato e nello stesso stato in cui l’hai ricevuto. Deve anche essere nella confezione originale.
Per completare la restituzione, abbiamo bisogno di una ricevuta o di una prova d’acquisto.
Una volta ricevuto e verificato il reso, ti invieremo una email per informarti che abbiamo ricevuto il tuo prodotto restituito. Ti informeremo anche sull’approvazione o il rifiuto del tuo rimborso.
Se il rimborso è approvato, verrà elaborato e il credito verrà automaticamente applicato alla tua carta di credito o al tuo metodo di pagamento originale, entro 10 giorni.
Se non hai ancora ricevuto il rimborso, controlla nuovamente il tuo conto bancario.
Successivamente, contatta la tua società emittente della carta di credito. Potrebbe essere necessario un certo periodo di tempo prima che il rimborso venga contabilizzato ufficialmente.
Contatta poi la tua banca. Spesso c’è un periodo di elaborazione prima che il rimborso venga contabilizzato.
Se hai seguito tutti questi passaggi e non hai ancora ricevuto il rimborso, contattaci all’indirizzo home@bioma.com.
Sostituiamo i prodotti solo se sono difettosi. Se desideri effettuare uno scambio con lo stesso prodotto, inviaci una email a home@bioma.com e invia il prodotto a:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Svizzera.
Per restituire il tuo prodotto, devi spedirlo per posta a:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Svizzera.
Il tempo di consegna del prodotto sostitutivo può variare a seconda della tua posizione.
Contattaci all’indirizzo home@bioma.com per qualsiasi domanda riguardante rimborsi e resi.
Our refund and return policy lasts for 7 business days. If 7 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.
If you haven’t received a refund yet, first check your bank account again.
Then contact the credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund, please contact us at home@bioma.com.
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at home@bioma.com and send your item to:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Switzerland.
To return your product, you should mail your product to:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Switzerland.
The time it takes for your exchanged product to reach you may vary depending on your location.
Contact us at home@bioma.com for any questions regarding refunds and returns.
Unsere Rückerstattungs- und Rückgaberichtlinie gilt für 7 Werktage. Wenn 7 Tage seit Ihrem Kauf vergangen sind, können wir Ihnen keine vollständige Rückerstattung oder Umtausch anbieten.
Um zurückgegeben werden zu können, muss Ihr Artikel unbenutzt und im selben Zustand sein wie bei Erhalt. Es muss auch in seiner Originalverpackung sein.
Um Ihre Rückgabe abzuschließen, benötigen wir einen Beleg oder einen Kaufnachweis.
Sobald wir Ihre Rücksendung erhalten und überprüft haben, senden wir Ihnen eine E-Mail, um Sie darüber zu informieren, dass wir Ihren zurückgesandten Artikel erhalten haben. Wir werden Sie auch über die Genehmigung oder Ablehnung Ihrer Rückerstattung informieren.
Wenn Ihre Rückerstattung genehmigt wird, wird sie bearbeitet und innerhalb von 10 Tagen automatisch auf Ihre Kreditkarte oder Ihre ursprüngliche Zahlungsmethode angewendet.
Wenn Sie noch keine Rückerstattung erhalten haben, überprüfen Sie zuerst erneut Ihr Bankkonto.
Wenden Sie sich dann an das Unternehmen, das Ihre Kreditkarte ausgestellt hat. Es kann einige Zeit dauern, bis Ihre Rückerstattung offiziell verbucht wird. Wenden Sie sich anschließend an Ihre Bank. Es gibt oft eine Verarbeitungszeit, bevor die Rückerstattung verbucht wird.
Wenn Sie alle diese Schritte unternommen haben und immer noch keine Rückerstattung erhalten haben, kontaktieren Sie uns bitte unter home@bioma.com.
Wir ersetzen Artikel nur, wenn sie defekt sind. Wenn Sie es gegen denselben Artikel austauschen möchten, senden Sie uns eine E-Mail an home@bioma.com und senden Sie Ihren Artikel an:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Schweiz.
Rücksendung des Produkts Um Ihr Produkt zurückzusenden, müssen Sie es per Post an uns senden:
Bioma SA Via Luserte Sud 8
CH-6572 Quartino
Schweiz.
Die Lieferzeit für Ihr ausgetauschtes Produkt kann je nach Ihrem Wohnort variieren.
Kontaktieren Sie uns unter home@bioma.com, wenn Sie Fragen zu Rückerstattungen und Rückgaben haben.